Why is the suitcase not charging?

Solution

1. Check if the problem is with the power supply or the Suitcase:

•  Is the blue LED light on when the connector is plugged in and power supply switched on
• Where possible - check if the connector + power supply work in another case

2. If the problem is with the power supply:

• Verify the connector’s blue threaded nuts are closed tightly - DO NOT OVER TIGHTEN OR YOU RISK DAMAGING THE CONNECTOR.

• Place the power supplier on stable ground.
• Do not hang the power supply on the connector it may damage the power connection!

If the problem persists, please contact [e-mail]