Andy-Blade

Live Data - Product Guide Prerequisites1. Pro team package2. Squad iPad app version 3.47 or later 3. HW V1.4.2 or later Live Data - Quick start   How to start● Start an activity (Match or Training)...

  Why is the suitcase not charging? Solution Check if the problem is with the power supply or the Suitcase:  Is the blue LED light on when the connector is plugged in and power supply swit...

Note: In order for the session to be displayed in the dashboard, you must have: At least 1 player with valid data Session duration longer than 10 min and covered more than 300m OR had 20 touches o...

  The first step is to select ‘Squad’ on the homepage of the dashboard  On the left-hand side of the page you will see the option to select ‘Edit Players’    Select this option You will now b...

What should I do if sensors are not turned on? 1. Connect the case to the power supply Still doesn’t work?   2. Press each sensor's button once Still doesn't work?   3.Disconnect the power cord ...

Physical KPIs Distance Covered The total distance the player covered (m) SD (Sprint Distance) The total distance the player covered sprinting (m) Sprints The number of times the player exceeded X m...

This article will guide you through the steps of recovering a lost sensor Go to the last location you know the sensor was in use  Open your Playermaker SQUAD-ops app on the iPad Login to the team ...

For the app to send the information to the server, you must have a valid internet connection Both syncing progress bars, in your Playermaker SQUAD-ops app, should reach 100% for all the data to be ...

The plastic casing is cracked/broken/loose on my sensor Please contact support with a picture and description of the issue. Contact team@playermaker.com 

  MAKE SURE NO OTHER IPADS ARE AROUND THAT ARE LOGGED IN TO THE SAME ACCOUNT THAT COULD ALSO BE TRYING TO CONNECT TO THE SENSORS Confirm the iPad's Bluetooth is On. Confirm the sensor is On. If ...